Lumens Reviews
Lumens Customer Reviews (14)
- Most recent
- Oldest
Verified BuyerThe design is so beautiful and suits my taste greatly
Modern and sophisticated, perfect for my space.
Verified BuyerGreat prices and deals
It was awesome to see the prices on this website, especially given the high-end brands they carry. I was even able to snag a great deal on a beautiful desk lamp that I've been eyeing for months.
Verified BuyerComfortable and stylish sofa
Without sitting on it first, I was a bit nervous but I'm so glad I took the risk. The sofa is incredibly comfortable and the design is exactly what I was looking for. It looks great in my living room.
Verified BuyerMy order arrived quick and was secured well
The delivery process was seamless and I appreciated the updates along the way. My new pendant light looks great in my kitchen!
Verified BuyerThey have quick and easy return policy
I had to return an item that didn't quite work in my space, and the returns process was a breeze. The staff was really helpful and understanding, and I appreciated the quick and easy refund.
Verified BuyerBeautiful area rug
I was a little nervous about buying a rug online, but this one exceeded my expectations. The colors are vibrant and the design is beautiful. It really ties the room together.
Verified BuyerNew desk for my home office
The materials are high-quality and the design is both functional and stylish. I'm really happy with my purchase.
Verified BuyerHigh-quality products
I've purchased several items from this store and have been consistently impressed with the quality of the products. The materials and craftsmanship are top-notch and everything looks beautiful in my home.
Verified BuyerEverything was packed with care
Quick shipping, arrived in perfect condition.
Verified BuyerWide range of products
I love that this store offers such a wide range of products - it makes it easy to find everything I need to furnish my home. From table lamps to sofas, they have it all!
Lumens Customer’s Q&A
Lumens Features and Benefits
Lumens.com is a premier destination for modern lighting, furniture, and décor. Here are some of its key features and benefits:
- Global Design Brands: Lumens.com sources from over 420 global design brands, curating a product assortment that features iconic designs as well as the latest in contemporary interior décor.
- Exclusive Pieces: The platform offers exclusive pieces that can't be found anywhere else.
- Customer Experience: Lumens.com delivers a best-in-class customer experience through its website, editorial content, customer support teams, dedicated trade program, and print publications.
- Design Experts: Lumens.com has a US-based team of design experts and product specialists, with professional certifications and decades of combined interior design knowledge.
- Personal Connection to Good Design: Lumens.com serves as a personal connection to good design, helping bring your vision to life.
- Community of Design Enthusiasts: Lumens.com fosters a community of fellow design enthusiasts at live events, on social media, and at The Edit.
- Quality Over Quantity: Lumens.com focuses on quality over quantity, offering designs meant for living and intended to last a lifetime.
- Wide Breadth of Premium Brands: Lumens.com offers a wider breadth of premium contemporary/modern brands than mainstream sites like Wayfair or West Elm.
- Lighting Specialist: Lumens.com showcases vastly more lighting options given its origins as a lighting specialist.
These features and benefits make Lumens.com a unique platform for sourcing modern lighting, furniture, and décor. It's a great resource for both consumers and trade professionals.
Lumens Pricing
Lumens.com Pricing Overview:
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Low-Price Guarantee:
- Lumens offers the lowest possible price on every product every day of the year.
- If you find the same product advertised for less within 30 days, Lumens will match the price, considering shipping and handling fees.
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Free Shipping:
- Free ground shipping (UPS or FedEx ground) is available on orders over $99 within the contiguous United States.
- Orders under $99 are charged a $14.99 flat rate shipping fee.
- Free shipping does not apply to orders shipping to Hawaii, Alaska, Puerto Rico, or Canada, where additional shipping costs are applicable.
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International Shipping:
- Lumens offers ground shipping options to Canada, including brokerage fees, but does not include taxes or customs duties. These costs are listed at checkout and collected with the order payment.
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Product Exclusions:
- The Low-Price Guarantee excludes clearance, closeout, and returned items.
- Certain brands and items may also be excluded from promotions.
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Additional Charges:
- Special order, oversized, fragile, and heavy items shipping freight may incur additional charges.
- Items with a shipping surcharge will also be noted during checkout.
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Sales Tax:
- Lumens collects sales tax for most US states and Canadian provinces based on the shipping address entered at checkout. Trade professionals with resale certificates may be exempt from these taxes.
For more detailed information, please refer to Lumens' customer service and FAQ sections.
About Lumens.com Payment Method?
Lumens.com provides a range of convenient payment methods to accommodate different customer preferences. Customers can choose from Klarna, PayPal, Apple Pay, and all major credit cards for their transactions. For larger orders or those made through Trade and Contract accounts, additional payment options such as wire transfer or business check may be available. Klarna offers flexible payment plans, including 4 interest-free payments and monthly financing. With PayPal, customers can easily link their bank information or credit cards to their digital wallet for quick payments. The website ensures a seamless checkout experience, catering to both individual and business needs.
Lumens FAQs
Lumens Alternatives
Here are the top 10 alternatives to lumens.com:
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InVideo: A highly intuitive online video editor that enables creation of professional videos in minutes. It has a robust editing suite, fully-customisable templates, an extensive stock media library, and a wide range of menu options.
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Filmora: A popular video editing software that provides a wide range of tools for editing, creating, and enhancing videos.
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Promo: An easy-to-use platform for creating high-quality marketing videos. It offers a variety of customizable video templates.
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WeVideo: An online video editor for web, mobile, and tablets. It offers cloud-based storage and collaboration features.
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Biteable: A tool for creating stunning videos in minutes. It offers a variety of video templates that can be customized to fit any brand or business.
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Adobe Spark: A suite of design tools for creating graphics, web pages, and short videos. It offers a variety of customization options and professional layouts.
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Animoto: A cloud-based video creation service that produces video from photos, video clips, and music into video slideshows.
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Offeo: A platform that allows you to create and design impressive video ads within minutes. It offers a variety of customizable templates.
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Camtasia: A software suite for creating video tutorials and presentations. It offers screen recording and video editing tools.
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Renderforest: An online video, animation, logo, and website maker. It offers a variety of customizable templates and design tools.
These platforms offer a variety of features and tools that can help create engaging and professional videos. They are all great alternatives to lumens.com.
How To Open A Lumens Account?
To open an account on lumens.com, follow these steps:
- Visit the lumens.com website.
- Click on the "Create an Account" option.
- Enter the required information, including email address.
- Follow the prompts to complete the account creation process.
Remember, having an account on lumens.com allows for faster checkout with saved billing and shipping information, reviewing order history and tracking orders, saving items to Project Manager, Wish Lists and Gift Registries, and rating products and writing product reviews. It's a convenient way to manage purchases and stay updated on the latest offerings.
Lumens.com Return Policy?
Lumens.com's return policy allows customers to return most products within 30 days for a refund, provided the items are in new, uninstalled condition and in their original packaging. The cost of return shipping will be deducted from the refund amount, and any expedited shipping charges paid on the original order are non-refundable. There are exceptions to what can be returned, including products clearly identified as non-returnable, installed or assembled items, products not in original condition and packaging, products with unwrapped crystals, bedding or linens that have been opened, made-to-order, custom or special order items, light bulbs, large quantities of the same product, and items from Lumens Annex or clearance merchandise. For Canadian orders, shipping, taxes, and customs duties will be deducted from the refund. In certain circumstances, refunds may be issued in the form of store credit.
What are some popular lighting products on Lumens.com?
Some of the popular lighting products on Lumens.com include outdoor lighting options like the Hoist LED Wall Sconce, Nans Outdoor LED Pendant, and the Globe Bluetooth LED Indoor/Outdoor Lamp. For indoor spaces, customers often opt for the Archetype LED Outdoor Post Light and the Aspen LED Outdoor Wall Sconce. Additionally, the Poldina PRO Rechargeable LED Table Lamp and the Cylinder LED Outdoor Wall Sconce are favored for their versatility and design. These products reflect the modern and contemporary style that Lumens.com is known for, catering to both indoor and outdoor lighting needs.
What are some affordable lighting options on Lumens.com?
For those seeking affordable lighting options on Lumens.com, the website offers a variety of choices that cater to different budgets. Some cost-effective choices include the Leo Hanging Globe Pendant and the Castle Pendant Light, which are available at lower price points compared to other items. The Niveous LED Pendant and the Here Comes the Sun Pendant Light are also popular selections that combine affordability with style. These products provide customers with the opportunity to incorporate modern and contemporary lighting into their homes without compromising on quality or design.
About Lumens.com Popular Products and Services?
Lumens.com is celebrated for its exclusive selection of lighting fixtures, furniture, and home decor. Popular products include modern lighting, ceiling fans with lights, and outdoor living essentials like outdoor lighting and furniture. The site features curated collections such as the Four Hands x Amber Lewis Collection, which boasts over 200 styles. In terms of services, Lumens.com provides networking, edge cloud, collaboration, and security solutions, along with managed services to enhance business technology environments. They also offer voice and unified communications products, including Hosted VoIP and Voice Termination VoIP, catering to a broad spectrum of customer needs.
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